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  • Auto Repair & Service Testimonials

We think we do a great job but don't take our word for it. Many of our customers are glad to share their experience with us. Below are very recent comments/testimonials from our clients to help show we offer some of the best auto repair services in Hawaii.

  • Brian Dilley
    Date: 11/4/2016
    Service/Product: Oil Change
    Shop: Kauai
    Found coupon online and scheduled appointment with Kauai Midas. They were courteous and efficient with their service. We'll continue to go back. Thanks!
  • Gregg Connolly
    Date: 9/17/2013
    Service/Product: Oil Change, safety check, tire rotation
    Shop: Lihue, Kauai
    Great service - I will be back.
  • Michael Lefebvre
    Date: 9/10/2013
    Service/Product: State Safety Inspection, other
    Shop: Kailua-Kona Midas
    I took my 4x4 to midas for an oil change and a safety check. They really went over and above for me. I got a really great deal coupon online and they were able to fit me in the same day! My whole headache gone in a couple of hours for half of what I thought it would cost! I'm a very happy customer!
  • Coleen Chur
    Date: 7/15/2013
    Service/Product: Oil Change
    Shop: Waipahu Midas
    My oil change and tire rotation was done quickly and friendly staff at this location. Thank you and I think I'll come and get my safety checks here too at a discount on line.
  • Norm Boyajian
    Date: 5/31/2013
    Service/Product: Oil Change
    Shop: Beretania Midas
    Aloha: I had my car serviced on Thur., 30May13 at the Beretania shop. My appointment was for 10:00, and although I was a bit early, I was met by a most courteous young lady (Tina?), who without delay, brought up my file and otherwise got me ready - no fuss, no muss, no looking around for lost paperwork, etc. - it was all very expedient and professional. At exactly 10, two gentlemen came and got my car and immediately began a thorough service of my car. Simply put, I was very impressed with the courtesy and professionalism shown by all the staff. I can't tell you how nice it is to walk in and have everything ready to go and to be taken care of in a very timely manner - and without without any bumbling around as I found at non-Midas shops. I would like to know that this comment will reach higher levels of management. Mahalo! Norm B.
  • Douglas Frisbie
    Date: 6/20/2013
    Service/Product: Oil Change
    Shop: Waipahu Midas
    The service and timing were great, less than an hour and my truck runs better than before. Thank you Midas.
  • Phyllis Donlin
    Date: 6/17/2013
    Service/Product: New tires and oil change
    Shop: Waipahu Midas
    Needed an oil change and Midas Hawaii was conveniently close by. Service was done very fast. Special money saving deals were offered and I acted on it that day. Got two needed tires and a tire rotation. Liked the smiles and concerns of the service workers at Midas in Waipahu.
  • Janice Olga Vergara
    Date: 6/14/2013
    Service/Product: Oil Change
    Shop: Waipahu Midas
    I usually go somewhere else for an oil change but this shop is closer to me. I was told that it will take a half an hour or more to check my truck and change the oil. Everything was done in 15-20 mins. not only did the guy tell me what needs to be done, he showed me. I spent less here too! The guys there were very friendly. No doubt I'm going to go back and refer people
  • Dawn Crabbe
    Date: 2/28/2013
    Service/Product: Auto Repair - Exhaust
    Shop: Kaimuki Midas
    I just had a portion of my exhaust repaired by Midas and am so pleased with the results. For a few years now, my car made this rattling sound. I took it to many auto shops and they were unable to locate the problem. When I took my car to Midas, the technician found the problem, without me having to mention it to him. This shows great integrity and a very high skill level. Now my car purrs instead of rattling and I also notice how much more power the car has. Mahalo Midas Kaimuki
    Dawn Crabbe View more testimonials...
  • Enrico Santelli
    Date: 6/8/2013
    Service/Product: Oil Change
    Shop: Waipahu Midas
    My car never sounded so good and the extra TLC was greatly appreciated Ross is the man I am a collector of antique cars and Ross and his crew did did a wonderful job working on my 59 MGA and my 77 Toyota landcruiser
  • Taufaao Vee
    Date: 6/3/2013
    Service/Product: Branks, Oil Change
    Shop: Waipahu Midas
    I got an oil change at Midas Waipahu earlier today and had them check on my brakes. I was met by CRIS and LITO who serviced my truck in a very timely manner. Thanks to everyone at Midas Waipahu for their great service and professionalism. I'm very pleased to be a customer of Midas Waipahu for over ten years. The place I trust...
  • Zelinda Danielson
    Date: 6/9/2013
    Service/Product: Schedule Maintenance, Tire Change & Wheel Alignment,
    Shop: Waipahu Midas
    On Saturday June 8, 2013 I got a much needed car maintenance and new tires. The staff took us step by step on what was needed to be done and fully agree to all because they were so right due to my neglect of maintenance of my car. They to me have the best customer service anywhere and don't see that at too many places. Thanks Midas my car feels so light and clean.
  • Angelo Magansiti
    Date: 5/18/2013
    Service/Product: Oil Change
    Shop: Waipahu Midas
    Got myoilchamge done at the speedee Midas shop. The staff from the manager to the workers to the office manager were very courteous and knowledgeable. They explained that my transmission and fuel filter were due for service gave me a price and explained it very well to me. I approved the work and it was done in the specified time. I feel like they helped to preserve my car rather then 'steal my money'.

    Great shop will be returning
  • James Banday
    Date: 5/27/2013
    Service/Product: Oil Change
    Shop: Waipahu Midas
    I have got an Oil Change done on on May 25, 2013. The auto mechanic were very friendly and knowledgeable about the service on my vehicle. The clerk that works at the front desk has an excellent customer service. I did not have to wait for long time in order in get an oil change for my vehicle. I recommended this company to anybody because they really take care of your vehicle. View more testimonials...
  • Bryan Crispino
    Date: 5/25/2013
    Service/Product: Oil Change
    Shop: Waipahu Midas
    Awesome service! Lisa is the VERY BEST hands down in customer service!!! The guys at Speedy Oil change knows there stuff and are always giving discounts. The Employees are all really nice and informative. Very helpful and fast with throughout my visit there. I've been coming here for a while now and will continue to come back. View more testimonials...
  • Angelo Magansiti
    Date: 5/18/2013
    Service/Product: Oil Change
    Shop: Waipahu Midas
    Got my oilchamge done at the Speedee Midas shop. The staff from the manager to the workers to the office manager were very courteous and knowledgeable. They explained that my transmission and fuel filter were due for service gave me a price and explained it very well to me. I approved the work and it was done in the specified time. I feel like they helped to preserve my car rather then 'steal my money'. Great shop will be returning View more testimonials...
  • Rachel Wollmann
    Date: 3/1/2013
    Service/Product: State Safety Inspection
    Shop: Beretania Midas
    Great service, Thank you for your hard work ! View more testimonials...
  • Bernard Delos Santos
    Date: 2/28/2013
    Service/Product: Auto Repair
    Shop: Lihue, Kauai Midas
    I really appreciated the care and concern for my needs. There recommendations for my vehicle was very professionally and mindful towards me as a person...Your Maui staff comes from a place of heart and I am very grateful and thankful... View more testimonials...
  • Teresa Soriano
    Date: 7/15/2013
    Service/Product: Oil Change, safety check, tire rotation
    Shop: Waipahu Midas
    I purchased a coupon online for an oil change, tire rotation and safety check. I tried to schedule my appointment for the following Sat. Unfortunately I did not receive the message that they were booked at the time I requested. I was promptly seen even though there was a misunderstanding. Great service.
  • Jean O
    Date: 1/9/2013
    Service/Product: Auto Repair
    Shop: Pearl City Midas
    Good customer service is not taken for granted and I feel it is important to recognize individuals who go out of their way to help another.

    I have owned my car for approximate 18-years, and my car did not pass the yearly safety inspection at one of the automotive company because of a broken strut and worn tire. I have called many automotive companies for a reasonable estimated price with no success until I called Midas in Pearl City and spoke with Leilani who was pleasant and professional.

    I drove into Pearl City Midas garage and to my surprise, I was greeted by Rico who already knew about my car situation, and provided me with the friendliest greeting and options to determine the best maintenance service within my financial situation.

    The Pearl City Midas Staff & Mechanics were very professional, friendly, and courteous. They provided me with the most outstanding customer service that I have not had in a long time. They also took the time to educate me on how to prolong the life of my 1995 car. I fully realize they went beyond what is required and expected, and for that I am truly appreciative.

    The hospitality that the Pearl City Midas Staff & Mechanics displayed is the foundation of the ALOHA spirit that we miss so greatly. Thank you Pearl City Midas Staff & Mechanics for doing what you all do best by keeping you customers happy and safe. View more testimonials...
  • Mrs. Prisca Domingo
    Date: 12/1/2012
    Service/Product: Auto Repair
    Shop: Lihue, Kauai Midas
    For your information, I have been a customer of Midas, Lihue, Kauai for over 20 years. My current and prior cars have always been serviced by this establishment. I have always been pleased and satisfied with the service and courtesy given me. I have known ROSS ESPIRITU, current manager, ever since I've been going to Midas... Ross truly is a "service oriented" manager. NATE, his current assistant, is also customer service "akamai".

    The guys in the service department are valuable technicians-- Each member of this establishment work as a team. That, to me, is very important in customer service. I recently had my Hyundai Accent serviced, and I appreciate receiving notices of "specials" via e-mail. Thank you. Aloha, PRISCA DOMINGO View more testimonials...
  • Ryan Fontanilla
    Date: 11/13/2012
    Service/Product: Auto Repair
    Shop: Waipahu Midas
    thanks to midas waipahu's manager lito and their wonderful receptionist lisa, job well done its wonderful to know that your local midas shop takes great care of their customers. professional and honest, would definitely tell others about their great service. many mahalos for getting me back on the road. ryan View more testimonials...
  • Alberto Rico JR.
    Date: 9/12/2012
    Service/Product: Brakes
    Shop: Kauai Midas
    I Appreciate the Midas Brakes Warranty for my Car!!!. View more testimonials...
  • Sam Theis
    Date: 8/31/2012
    Service/Product: Transmission Flush
    Shop: Kauai Midas
    Very easy to deal with, booked my appointment quickly and handled everything very professionally at a lower cost than anyone else. View more testimonials...
  • David K Kalahiki Sr.
    Date: 5/31/2012
    Service/Product: Oil Change / State Safety Inspection
    Shop: Kaimuki Midas
    I have gone to Kaimuki Midas for many years and I like the prompt and courteous service shown by your employee's. Mahalo! View more testimonials...
  • Alberto Rico Junior
    Date: 5/15/2012
    Service/Product: State Safety Inspection
    Shop: Waipahu Midas
    The Rico family has always been happy with the work Performed on our Car! Happy to receive E Mails from Midas concerning Car Maintenance/Repairs! Mahalo Nui Loa, Alberto Rico Jr. View more testimonials...
  • Arthur Rosacia
    Date: 5/14/2012
    Service/Product: State Safety Inspection
    Shop: Pearl City Midas
    I got a good discount from your service. View more testimonials...
  • Gary Ohashi
    Date: 4/23/2012
    Service/Product: State Safety Inspection
    Shop: Kahului Maui Midas
    J Pinheiro is a very professional and knowledgeable person. It is always a pleasure to get service by the friendly staff. View more testimonials...
  • Tommy Yoshida
    Date: 4/7/2012
    Service/Product: State Safety Inspection
    Shop: Waipahu Midas
    I just found out my safety inspection sticker was expired. I found a coupon on Midas Hawaii's website for a State Safety inspection so I decided to buy it. Called in around 8am on Friday if they were doing safety checks and how long it would take. The receptionist was very friendly and said about half an hour. I went down to Midas about 9am and was out the door at about 9:15am. Very fast service and everyone was very friendly there! I'll be coming back to this location. View more testimonials...
  • Hue Oldham
    Date: 3/30/2012
    Service/Product: Auto Maintenance
    Shop: Kauai, Lihue Midas
    Great service provided by acting Assistant Manager Nathan Capino! He was flexible, friendly, informative, professional and very helpful. You couldn't ask for a better representative for your company. As someone who has managed large groups of staff in the customer service field for over 20 years, I recommend that you do everything you can to retain Nathan and invest in his career with Midas. He's a keeper! Your pricing is very competitive as well. We'll be back! Mahalo. View more testimonials...
  • Angel Jackson
    Date: 3/26/2012
    Service/Product: State Safety Inspection / Oil Change
    Shop: Wahiawa Midas
    Very friendly service! I had an appointment & my car got in a few minutes early. I took a walk & was called letting me know the car was done. They finished sooner than estimated. I bought online deal and wasn't pressured to buy anything else. I already have 2nd car scheduled to go to same Wahiawa shop. Great service! View more testimonials...
  • Jacqueline Just
    Date: 3/21/2012
    Service/Product: State Safety Inspection
    Shop: Kaimuki-Honolulu Midas
    Yesterday I went to have my safety inspection and oil changed. Normally I go to a competitor but I saw online that Midas also rotates tires. During the inspection process, the CV boot needed replacement and the work was done right away. I was given a courtesy ride back to work and was picked up promptly after. I was very happy with their service and Roxanne, the receptionist, was super helpful and caring. In the future, I will go to this location for all my repairs. I trust them which is a lot to say now-a-days. View more testimonials...
  • Clint Krall
    Date: 3/1/2012
    Service/Product: State Safety Inspection
    Shop: Dillingham-Honolulu Midas
    I went in on the Last day of the month for a safety check. I expected it to take a long time because there were so many people there doing the same thing I was. To my surprise I was in and out in under a half hour! The guys there were very professional and courteous, and the waiting room was nice. I will definitely return for anything else I need done for my car. View more testimonials...
  • David Tasaka
    Date: 2/29/2012
    Service/Product: State Safety Inspection
    Shop: Dillingham-Honolulu Midas
    The people at Midas are really efficient and courteous. As a customer, I felt that they really cared and were there to give me the best service possible. They were efficient and the work they did was great. Will use them again. View more testimonials...
  • Sarah Taliaferro
    Date: 2/22/2012
    Service/Product: State Safety Inspection, Oil change, brake check
    Shop: Dillingham-Honolulu Midas
    Midas keeps me coming back with coupons and fast and honest service. View more testimonials...
  • Wallace Napier-Psomas
    Date: 2/7/2012
    Service/Product: Engine repair, oil change
    Shop: Kaimuki-Honolulu Midas
    I have only had good experiences at Midas in Kaimuki. The staff are always friendly and professional, but mostly I trust them to take care of my family and charge me a fair and very competitive price. I send all of my friends to this shop and Kyle and his staff always take very good care of us all. View more testimonials...
  • Renee Ellazar
    Date: 2/7/2012
    Service/Product: Scheduled Maintenance
    Shop: Waipahu Midas
    Midas service employees are always very pleasant and efficient when I check in for scheduled maintenance. Especially their receptionist, she greets everyone and makes them feel like they are family and that totally makes your reason for being there a comfortable experience, with exceptional service! View more testimonials...
  • Dennis Leong
    Date: 2/7/2012
    Service/Product: Oil Change
    Shop: Kaimuki-Honolulu Midas
    Great View more testimonials...
  • Umberto Marconi
    Date: 2/7/2012
    Service/Product: Oil Change and tire rotation
    Shop: Kaimuki-Honolulu Midas
    Good service! Bill and his team are prompt and fair and courteous. I have had two different vehicles serviced at the Kona Midas shop, and can't say that I've been anything but pleased with the care. View more testimonials...
  • Curtis Chadderdon
    Date: 2/7/2012
    Service/Product: State Safety Inspection
    Shop: Kauai Midas
    I moved to Kauai from Utah last September. I purchased a used car upon my arrival and took it into the Kauai Midas for a State Safety Inspection. I chose Midas because it's a national brand which I have come to trust, through years of servicing my cars back in Utah, for their great customer service and integrity. They are also conveniently located near the Kauai DMV. The guys in the Kauai branch did not disappoint me. They delivered timely and personable service and I couldn't believe how quickly they had me in and out and on my way; just 10 minutes. I returned 15 minutes later with my approval from the DMV and they took the time to personally apply the safety renewal sticker to my car. I was thoroughly pleased with my entire experience. With Appreciation, Curtis Chadderdon View more testimonials...
  • Sarah Henderson
    Date: 2/7/2012
    Service/Product: Wheel Alignment
    Shop: Wahiawa Midas
    I had such a great experience with Midas! I purchased my fiancé a gift certificate for Christmas last minute for an alignment. Sandy was a super big help and made it all possible. She made follow up calls to make sure I received it in time to! My fiancé was stoked and even more stoked once he got the alignment a few weeks ago! thanks for all your Aloha and service! View more testimonials...
  • Alan Ono
    Date: 2/11/2012
    Service/Product: Scheduled Maintenance
    Shop: Waipahu Midas
    Both my wife and I knew Craig before he joined Midas. When we found out that he was working at Waipahu Midas, we stopped taking our vehicles to the dealership. Craig is an outstanding mechanic who knows his trade. He gives you a straight forward explanation on the problem and what needs to be done. Also kudos to the receptionist, Lisa, who is always cheerful and greets most customers by their first name. Keep up the outstanding service and friendliness! View more testimonials...
  • Jennifer Flores
    Date: 2/13/2012
    Service/Product: Brakes
    Shop: Waipahu Midas
    The staff at Waipahu Midas is the best. Excellent customer service and very knowledgable staff. Service is fast and efficient and prices are reasonable. View more testimonials...
  • Elijah Ariel - Maui, Kahului
    Date: 2/3/2012
    Shop: Maui, Kahului Midas
    BEFORE: I will be going to Midas this Friday February 3, 2012. I am confident, in advance, that manager Rey Vallejo, Kaulana the receptionist, and all the rest of the people there at Midas will once again meet and exceed all the criteria I have outlined in this feedback survey, as they always have in the past. They are, quite simply, the BEST Midas representatives I have ever encountered in my life! You are lucky to have them!AFTER: I felt as though I left Midas with a brand new vehicle! Excellent work, excellent service for an excellent price. I could tell that Rey, the manager, has learned a lot since I saw him last. He was brimming over with confidence. It's great to be able to take my vehicle to people I can trust. View more testimonials...
  • Lovey Vidinha - Honolulu Hawaii
    Date: 12/30/2011
    Service/Product: Brakes
    Shop: Waipahu Midas
    Mahalo much for the friendly & knowledgeable staff. From Craig who has a straight forward attitude to Lisa who greets the customers w/ her smile & good nature to Gary who joined in with great hospitality & know how! I was treated with the professional/happy attitudes that makes your Midas company! Once again May Ke Akua continue HIS choice Blessings on ALL of YOU! View more testimonials...
  • Rance Okudara - Honolulu Hawaii
    Date: 12/29/2011
    Shop: Waipahu Midas

    You guys have excellent service, and your girl at the front is probably the best person you could get for that job. View more testimonials...
  • Stacey Kipi - Honolulu Hawaii
    Date: 9/1/2011
    Shop: Dillingham Midas

    I was greeted in a friendly manner promptly upon my arrival. - Strongly Agree
    The shop staff really listened to me. - Strongly Agree
    The overall appearance of the shop was clean. - Strongly Agree
    I was given a clear explanation of my repair needs. - Strongly Agree
    I was satisfied with the work performed. - Strongly Agree
    The shop staff was professional and honest in communicating with me. - Strongly Agree
    I would return to this shop for service. - Strongly Agree
    I would recommend this shop to others. - Strongly Agree View more testimonials...
  • Sarah Joy
    Date: 8/10/2011
    Service/Product: Brakes, clutch, muffler, tires
    Shop: Hilo
    I purchased an 18 year old Toyota T-100 4wd truck that needed a LOT of work. Brakes, clutch, new tires, muffler and custom sized tailpipes. In two days they transformed a very unsafe vehicle into one I feel confident to drive into Waipio Valley one day! Mahalo nui loa! Special thanks go to Clint, Carlton, and Ike. Sheri knows only one phrase: 'no problem' and that is what you feel at each step. The loaner vehicle provided was needed to help make these repairs apossible for me (I live near Pahoa in the jungles of Puna). Sheri and Clint did everything they could to help me. Sarah Joy View more testimonials...
  • Veronica Belshaw
    Date: 6/23/2011
    Service/Product: Oxygen Sensor
    Shop: Kailua - Kona
    What a great team! The staff at Midas have such aloha spirit. I have told others of the impeccable service and the aloha spirit of the individuals that comprise of the team. I'll be back soon to get some welding done! You guys are the best and mahalo nui loa!
    ~Veronica Belshaw View more testimonials...
  • Mike Miller
    Date: 6/29/2011
    Service/Product: Safety Check
    Shop: Kaimuki-Honolulu
    I would like to personally thank Claraence Pacarro for his outstanding customer service provided to me. I stopped by last Friday AM and needed a safety check. Since the Beretania shop did not have an inspector and I was not familiar with the Kaimuki location, he offered to show me the way. Upon arrival the Kaimuki shop did the safety check very quickly. All around it was a great team effort, no up selling and excellent customer service. I have never had such a great experience when needing work done on my car. Many Mahalos! View more testimonials...
  • Andrew Choy
    Date: 5/27/2011
    Service/Product: Brakes and Exhaust
    Shop: Waipahu
    Outstanding customer service and work, took less time than anticipated. You fixed my breaks on my old 1995 Honda Civic a while back and just recently my exhaust pipe.

    I can't say enough about the person who did the job replacing my exhaust pipe. I understood from the receptionist he was an expert in exhaust and he truly demonstrated it by showing me the problem so I can see for myself AND replacing the pipe in an extremely short amount of time.

    Also, the receptionist was very professional and courteous always asking if I and the rest of the customers were okay... I don't plan on taking my car back to the dealer again. Great service!
  • Robert Plis
    Date: 5/24/2011
    Service/Product: Exhaust
    Shop: Hilo
    My Cadillac is 18 years old... Unfortunately it is hard to find a muffler to fit.'24' inch... G.M dosent make them any longer.

    Shari the Manager and Robert wouldn't give up untill they found the correct muffler.

    Besides being professional and concerned with my problem..And personable I might add.. Shari never gave up on solving it.. I now have the correct muffler and car is running well. 'Shari' You..are a 'Gem Stone' in the 'Midas' book. It is understandable why your a Manager. I know you will continue serving happy customers as myself in the future. Thanks again, and best of luck in any endeavour you attempt. ~Sincerely, Robert Plis View more testimonials...
  • Mark Matsumoto
    Date: 3/17/2011
    Service/Product: General
    Midas is the place to take my truck for all my maintenance needs. Their staff is efficient and polite. I have peace of mind knowing that the job was done right and that they will let me know when my truck is due for a safety check. Thank you Midas for your great work! View more testimonials...
  • Jay H. Taylor
    Date: 4/21/2011
    Service/Product: Wheel Alignment, Belts, and Oil Change
    Location: Kauai Midas Auto Repair and Service
    Manager Chuck at the Lihu'e Midas on Kaua'i is extremely knowledgeable, professional, and courteous.

    Manager Chuck as well as Mechanic Ross Espiritu and Mechanic Adele always pay special attention to the small details that keep my old truck running.

    My Toyota Truck is 20-years-old and with the help of the professional crew at Midas, should be running well for many more years!

    Sincerely, Jay Taylor View more testimonials...

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For over 40 years, Midas Hawaii have been serving the Hawaii community. We haven't documented many of the testimonials from thousands of people that we has served throughout the years.

We now want to get the word out and build Midas Hawaii testimonials so please consider submitting one about your experience about Midas Hawaii.

We appreciate your support!

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